The Museum of Modern Art is currently accepting applications for an associate director, Security Technology. Reporting to the director of Security, the incumbent provides leadership and direct management oversight of MoMA’s Security technology operations, including the Security Operations Center (SOC) and staff (12+ control room operators and supervisors). Regularly interacts with security managers, supervisors, and officers in order to execute day-to-day functions. Applies coaching, staff development, strategic planning, and emergency response experience to enhance overall departmental effectiveness, team morale, and professionalism within a multi-cultural museum environment.
Specific responsibilities include:
Drives the implementation of the MoMA Security department strategic plan, including all resources, processes, systems, and functions within the SOC to maintain and effectively safeguard the Museum, its’ physical properties, and the art. Executes the internal response, escalation, and resolution strategy within the incident response structure, all under the MoMA crisis management program.
Oversees and manages the Museum’s physical security technology systems, including access control, video management, and alarm and intrusion detection. Responsible for management and oversight of the 24/7/365 security operations and all policies, procedures, and staffing.
Detects, classifies, records, and investigates incidents (events, activities, incoming information, intelligence, etc.) via research of access control, video review, and/or other security platforms within the SOC.
Manages new hire selection and training in partnership with Security management leadership team. Implements scheduling systems, audit programs, and incident response processes within the SOC for assigned personnel.
Oversees control room operator training on internal SOPs. Provides overall leadership to control room operators and supervisors. Coaches, mentors, and provides consistent performance feedback and cross-training opportunities.
Takes appropriate corrective action to improve employee performance. Fosters good relations within the Security department with both union and non-union members.
Maintains open lines of communication with all direct reports and other department heads to ensure good day–to-day situational awareness and effectiveness.
Manages security technology vendors, with oversight of project management, contract negotiations, and annual operating and capital budgets.
Participates in work groups/task force teams, as assigned, to address concerns or implement new processes.
Works collaboratively with a diverse and multicultural community.
Coordinates and collaborates with Building Operations, exhibitions, Membership, Visitor Engagement, and all other MoMA departments.
Directly responsible for 12 control room operators and supervisors located at two security operations centers in the NYC area.
Qualified candidates will possess a Bachelor’s degree and minimum 10 or more years experience in security technology, or equivalent, with specific knowledge of security systems (Ccure, S2, Genetec, etc.). Appropriate certifications preferred, along with knowledge of IT architecture/design, applications/databases, servers/desktops, infrastructure, networks, and network communications. Outstanding interpersonal skills, oral and written abilities, and project management skills. Demonstrated success in team building and collaborating across departments. Must have thorough knowledge of management principles and practices, personnel supervision and development, and system management tools within a large-scale environment. Experience responding to unforeseen emergencies, identifying future risks, and providing counter-strategies.
HOW TO APPLY: Please submit resume and cover letter (preferably in one PDF file), including salary requirements, to email@example.com. Please reference the position title in the subject line.
The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.
About The Museum of Modern Art
Founded in 1929 as an educational institution, The Museum of Modern Art is dedicated to being the foremost museum of modern art in the world.Through the leadership of its Trustees and staff, The Museum of Modern Art manifests this commitment by establishing, preserving, and documenting a permanent collection of the highest order that reflects the vitality, complexity and unfolding patterns of modern and contemporary art; by presenting exhibitions and educational programs of unparalleled significance; by sustaining a library, archives, and conservation laboratory that are recognized as international centers of research; and by supporting scholarship and publications of preeminent intellectual merit.