The Associate Director, Test Security will be responsible for the coordination of investigative strategy and tactical-level management of test security incidents and investigations as well as contributing to the development and maintenance of comprehensive test security policies, procedures, and initiatives spanning across multiple programs and mediums. The Associate Director of Test Security will work cross-functionally to sustain a culture of security within the organization, with a primary focus on the tactical aspects of test security capabilities, investigations, and incident management. To be successful, the Associate Director must establish and grow positive relationships with the College Board business and process owners as well as service providers that deliver test security- and test administration-focused services to the College Board.
This role reports to the Senior Director of Test Security. It requires independent and tactical-level work, and a thorough understanding of investigative strategy and execution, innovative security tools and capabilities to enhance on-site security and ability to use data and analyses to achieve desired performance outcomes and measure progress on test security initiatives.
As a critical member of the Test Security team, assist in implementing and assessing test security tools and capabilities to prevent, detect and mitigate test security vulnerabilities and threats.
Provide primary oversight of ongoing investigations and facilitate necessary investigative activity based on data analyses, identified trends, and emerging threats.
Assume primary responsibility for data management within the Test Security team’s case management system; identify and coordinate initiatives to improve system’s effectiveness.
Travel worldwide to assess SAT and Advanced Placement administrations, implement test security capabilities, effect necessary vendor coordination, and conduct investigations as required.
Operate across cross-functional domains to improve test center audit program efficacy.
Identify and mitigate test security-related training deficiencies in external stakeholder training platforms.
Coordinate cross-functional tasks across internal and external parties when test security incidents occur, including providing subject-matter expertise on internal and external communications, making and vetting investigative outcome recommendations, and managing sensitive data and urgent timelines.
Leverage proficiency of current social media platforms to inform investigative plans and activity.
Maintain a thorough understanding of the latest technological advances and emerging best practices related to test security and ensure their incorporation in planning and implementation for College Board assessments.
Maintains collaborative relationships with a cross-functional staff to produce work, and ensure performance that helps to prevent, respond to and manage test security incidents, and meets organizational test security goals. Routine interaction with appropriate individuals from the Operations, Program, Communications, International, Information Technology, Psychometrics, and Assessment Development & Design sections.
Maintains contact with test security vendors, primarily the ETS Office of Testing Integrity (“OTI”). Acts as a College Board liaison with OTI investigative staff regarding management of investigations, test center staff training and remediation, test center auditing and performance metrics on operational test security processes, as well as coordination with internal teams to support the same.
5+ years of progressively responsible work experience in investigative or law enforcement capacities.
Field investigative work, including interviews, is strongly preferred, and work with minors (high school age) is a strong plus.
Training in compliance, information security, assessment, or operations preferred.
RELATED SKILLS & OTHER REQUIREMENTS
Strong investigative and problem-solving affinity.
Excellent interpersonal skills including a professional and diplomatic demeanor in domestic and international locations, whether operating as part of a team or on your own.
Knowledge of today’s social medial platforms; able to leverage this knowledge in the conduct of investigations.
Dynamic trainer able to impart relevant and experiential knowledge.
Excellent analytical and problem-solving abilities to identify and manage security risks.
Creative and solution-oriented mindset.
High level of organizational and time management skills including the capacity to manage competing priorities and changing expectations.
Ability to work as part of a diverse team to develop solutions in collaboration with others.
Strong communicator who can clearly and compellingly present investigative analyses, insights, and recommendations.
Foreign language proficiency (reading and speaking) preferred.
The College Board’s mission is to connect students to college success and opportunity. We are a not-for-profit membership organization committed to excellence and equity in education. Among our best-known products are the SAT®, PSAT/NMSQT®, and Advanced Placement Program®.
The College Board is committed to diversity in the workplace and is an Equal Opportunity Employer. The College Board participates in E-Verify, a service of DHS and SSA, where required. Please understand that only qualified applicants will be contacted. This position is subject to a background check.
About The College Board
The College Board is a mission-driven not-for-profit organization that connects students to college success and opportunity.
Founded in 1900, the College Board was created to expand access to higher education. Today, the membership association is made up of over 6,000 of the world’s leading educational institutions and is dedicated to promoting excellence and equity in education.
Each year, the College Board helps more than seven million students prepare for a successful transition to college through programs and services in college readiness and college success — including the SAT and the Advanced Placement Program. The organization also serves the education community through research and advocacy on behalf of students, educators and schools.