Whelan Security is a performance-based company that cares deeply about maintaining our conservative business culture. Our success is built upon a unique culture focused upon our integrity-based core values, teamwork, a spirit of humility and doing what is right by our clients and for our employees. In an era of mergers and acquisitions, the Whelan family legacy is stronger than ever. As a leader in the security industry, we are looking for like-minded professionals to help build on our proven formula for Service Delivery and Growth. We have opportunities available in the following areas.
San Antonio, TX
The General Manager is a values based leader responsible for management, growth, employee development/engagement, client relations, compliance, and brand development with full P&L responsibility. The General Manager reports to the Regional Vice President. The General Manager’s role encompasses both Strategic and Tactical Responsibilities; the General Manager is also responsible for certain Performance Metrics.
Profitability growing the branch/market.
Management of both hourly and overhead staff.
Operational Support to assigned accounts (post order development, performance metric tracking, building management, compliance to Whelan Mandatory Requirements, etc.).
Maintain and grow client relationships throughout the market.
Build upon a culture of employee engagement.
Set example for all employees of servant leadership and personal commitment to the Whelan Values.
Year over year growth in profit percentage, profit dollars and revenue in the branch.
Year over year improvement in Employee Engagement Scores in the branch.
Minimum 95% annual client retention in the branch to include personal visitation to all clients weekly, monthly or quarterly depending on scope.
Personally recruit a minimum of one new manager/staff in your branch annually.
Develop a minimum of one manager/staff for promotion annually.
Personally sell new accounts in the branch while managing to 10% growth annually.
Become proficient in all company software systems (on-boarding, scheduling, financial, CRM).
100% compliance to the Whelan Mandatory Requirements.
Lead by example of living up to the Whelan Values.
The ideal candidate will have at least 5+ years of relevant experience. Candidates must demonstrate a stable work history and pass an extensive background screening which includes, but is not limited to, criminal background checks (local, state, and federal), drug test, aptitude tests, skills assessments, interviews, past employment verification, and a personality profile (behavioral assessment).
Company-Wide Culture - High Integrity (Character Beyond Reproach), Servant Leader (Never Asking Anyone to Do What You Aren’t Willing to Do), Hands-On Leader, Financially Prudent, Detail-Oriented, Thick-Skinned, Fun. Position-Specific - Fiercely Competitive (Hates to Lose), Rainmaker, Maverick, Good with Numbers, Excellent Writer.
A college degree (Bachelor’s or greater) is preferred although equivalent experience will be considered.
Be Supported: Whelan employees enjoy a comprehensive benefits package including health insurance, supplemental benefits (including dental, vision, short term disability, life insurance, and legal assistance plans), 401(k) retirement plan, employee assistance program, prescription discount cards, paid vacations, and more!
Be Challenged: Our extensive training program and career progression opportunities create an environment where employees can thrive, succeed, and enhance their careers.
Be Rewarded: We are proud to acknowledge and reward exceptional employees who make a difference to customers, the team, and the organization through our comprehensive Employee Recognition Program.
Be Valued: We are more than a team – we are a family! The distinctive culture of our family business sets us apart from every other contract security company in the industry.
About Whelan Security
With headquarters in St. Louis, Missouri, Whelan Security is a privately-held, family-owned company providing contract professional security services across many diverse industries and vertical markets including corporate headquarters, commercial real estate properties, financial institutions, educational campuses, manufacturing and industrial facilities, retail shopping centers, residential communities, and sensitive government facilities throughout the United States.
In addition to traditional security service, we also offer uniformed security and staffing services to major events (including collegiate and professional sports venues, convention centers, and political conferences) and provide emergency response services to natural disasters, labor disputes (including strikes and work stoppages), plant shutdowns, and industrial accidents.
Since opening our doors in 1949, Whelan has grown to become one of the largest security companies in the United States and is also recognized as one of the fastest growing, privately held companies in the country. Our success is built upon a culture focused upon our integrity-based core values, teamwork, a spirit of humility and doing what is right by our clients and for our employees.