The Director of Security is responsible for leading the organization-wide continuous security effort to provide for the protection of the lives, well-being, and property of the patients, students, visitors and employees at Penn Medicine Lancaster General Health. This includes the primary hospital facilities in Lancaster, PA, along with more than twenty outpatient medical practices, Urgent Care Centers and off campus surgical centers. Consistent with local, state and federal regulations; and organizational policies, the Director develops, implements, and monitors security policies, activities, and programs in order to provide an environment that deters the presence of criminal activity, provides for a safe patient care and learning environment and provides for expedient assistance and investigation in the event of a security incident or security emergency. The Director is responsible for the direction, planning and implementation of the security technology functions including video surveillance, radiologic source protections and infant protection systems. Also responsible for the organization and operations of health system parking, including employee, patient, visitor, physician, and volunteers. The Director reports to the Vice President of Facilities.
Essential Functions & Responsibilities
Lead and supervise the Security Department staff that consists of approximately 120 security supervisors, security officers and support personnel.
Supervise and monitor Security and Parking activities and arrange work assignments to meet changing security and parking requirements and trends. Assign supervisory duties to subordinates to aid in accomplishing all necessary duties.
Coordinate and cooperate with all departments to clarify and interpret policies and procedures related to the Security Department responsibilities or functions.
Work with State, Local and Federal law enforcement agencies on investigations that involve LGH. Act as the liaison between law enforcement and the organization.
Develop and implement employee security training in the areas of maintaining personal security in the workplace and active shooter response. Assist, as needed, in ensuring the training for verbal de-escalation techniques is delivered to staff needing it.
Represent the Security Department at administrative meetings.
Actively participate in organizational planning meetings and contribute to the planning and organizing of security procedures surrounding LGH facilities.
Maintain quality control by conducting formal and informal audits of all hospital and affiliated areas as necessary, to determine that all departmental, hospital, regulatory and accreditation standards are met.
Setup and maintain in-service training programs for all Security personnel.
Implement hospital emergency plans instructing all Security and Parking personnel as to their role.
Manage security situations by allocating manpower and other resources to assure a swift and a proper response.
Allocate all security resources between LGH entities to assure that resources are available where needed.
Participate and assist in internal investigations.
Maintain statistics and other documents pertinent to security activities.
Prepare and or revise written procedures with respect to security functions at LGH facilities.
Interview and make final decisions as to employment of all departmental personnel at multiple facilities.
Recommend disciplinary actions as required. Responsible for the motivation, morale and counseling of all personnel.
Responsible for ensuring the completion of annual performance reviews of the Security Department personnel.
Responsible for salary administration process.
Prepare departmental annual reports, budget, and department goals.
Act as the physical security planning resource throughout the organization.
Develop/maintain parking systems within garages and surface lots owned by LGH.
Maintain the organization’s systems for access control, employee badges, and key distribution.
Qualifications and Skills
Bachelors of Arts or Science Degree required
10 years law enforcement experience with demonstrated command staff experience required
Advanced Degree or equivalent industry certification (CPP or CHPA) preferred
Proof of completed training mandated by PA Lethal Weapons Training Act 235 is required
10 years Federal Law Enforcement experience or equivalent local/state law enforcement Command Staff experience is preferred
Physical Demands and Work Environment
Lifting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Sitting, walking and standing for possible extended periods of time.
Position involves exposure to harmful elements including blood borne pathogens, chemicals and extreme noise levels.
Please send your resume to email@example.com
Employer will assist with relocation costs.
Additional Salary Information: Dependent on experience
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