Princeton seeks a Director for the new office of Global Safety and Security (GSS). The director will lead a collaborative entity that serves as a critical resource for Princeton faculty members, graduate students, undergraduates, postdocs, and staff engaged in international activities. The office will provide direct safety and security support to travelers (before, during, and after travel), including managing international crises. It will also connect them to other relevant campus services and resources.
GSS will be a critical point of contact for Princeton community members seeking international safety and security support. It will partner with units sponsoring travel based on their needs and capabilities. In addition to its primary international mandate, the office will provide safety and security support to those engaged in domestic off-campus travel.
Initially, the Director will focus on the development of the office, which currently has one staff member (the Associate Director for International Travel Safety and Security). The Director will be responsible for guiding the development of the office, hiring additional staff, clarifying roles and responsibilities across campus, supporting the development of policies related to international activity, and developing a comprehensive stakeholder engagement strategy.
Key responsibilities include:
Advising and Outreach (50%)
- Serve as a resource to the academic and administrative units that sponsor travel. Partner with them to address policy and practical issues.
- Oversee the team responsible for support services to Princeton travelers. Provide those services in partnership with the Associate Director and the units sponsoring travel.
- Develop and manage communications promoting the office’s resources and services, including revamping its website.
Policy, Partnerships, and Administration (40%)
- Collaborate with campus leaders in proposing, developing, socializing, and implementing travel-related policies. Facilitate policy ratification by the Travel Oversight Group and other relevant stakeholders.
- Partner with the Associate Director to strengthen partnerships with administrative units supporting travel, including those related to health and wellness, travel booking and registration, finances, research, environmental health and safety, visas, and IT security.
- Manage budget and staff, including hiring, procurement, and other management tasks to ensure quality services to the University community.
Incident and Crisis Management (10%)
- Together with the Associate Director and units sponsoring travel, coordinate decision-making around incident management and emergency response.
- Provide back-up support to the Associate Director, who is the first point of contact for travel-related incidents and crises. This will involve some “on-call duties” beyond regular work hours, especially before and during times of heavy travel (e.g. fall, spring, and summer breaks).
- Clear understanding about the value of international engagement in advancing Princeton’s mission of research, teaching, learning, and service.
- Deep experience (10-15 years) managing health, safety, and security issues, including emergency management. Preference for those with higher education experience.
- Entrepreneurial spirit and creativity in developing a new administrative unit. Demonstrated ability to manage a budget and supervise direct reports.
- Problem-solving approach and a willingness to engage campus stakeholders to address user needs. Ability to productively partner with campus offices to leverage existing institutional resources.
- Demonstrated ability to communicate clearly, effectively, and persuasively; strong written and verbal communication competencies including listening skills. Executive presence and a proven ability to remain composed under pressure.
- Strong sense of personal responsibility and the ability to build and maintain trusting relationships with diverse stakeholders, including students, parents, faculty, and staff.
- Ability to handle sensitive and confidential matters with discretion. Excellent judgement, decision-making skills, consultative management skills, flexibility, and comfort with ambiguity.
- Bachelor’s degree required. Master’s degree or other professional certification preferred.
Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW