The Detroit-based Rock Family of Companies includes Quicken Loans Founder and Cleveland Cavaliers Majority Owner Dan Gilbert’s portfolio of more than 100 companies. The Rock Family of Companies' mission is to increase growth, innovation and prosperity in the cities in which its more than 30,000 team members live, work and play. Key initiatives include real estate development, community investments and economic development. Rock Security offers 24/7 safety and security services and training to the Rock Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities
The Assistant Director for the Security Operations Command Center assists the Director with various tasks. They assist in the development and implementation of operations to keep team members safe, and they assist with leading the teams in the Command Center. The Assistant Director must be able to problem-solve and think critically while executing and making decisions.
Assist with the business needs of the Director
Assist with leading Rock Security Operations Command Center team members
Assist with overseeing the development and implementation of security operations to guard against theft, vandalism, sabotage, violence or other threats against the client, the organization or its team members
Ensure new team members have the proper security programs and clearance needed for their roles
Identify security weaknesses and implement procedures for mitigating losses
Work with law enforcement as necessary
Assist with overseeing CCTV operations in the Rock Security Operations Command Center, including providing approval for review or dissemination of CCTV
Initiate activities to develop team bonding, promote out-of-the-box thinking and boost team moral
Work with emergency services, contract security and others to plan and respond to emergency fire prevention and safety issues
Be on call 24/7
Communicate with high-level leaders, including the chairman, C-level executives, directors, etc.
Provide guidance and assistance on team management issues when needed (including schedule issues, shift issues, etc.)
Research any new technology/programs that may help the Rock Security Operations Command Center
Establish and create external and internal contacts for the Rock Security Operations - Command Center (including private and public-sector contacts)
Assist with meetings
3 years of leadership experience in law enforcement, fire, military service or security operations
Bachelor’s degree or related experience
Ability to work a flexible schedule, as the Command Center is a 24/7 operation
Civil and criminal codes, law, mandates and regulations knowledge
Investigations and open-source intelligence knowledge
Experience in training team members
Experience working in a high-level command center
Thorough understanding of policy and procedure and the ability to develop new policies and procedures
Previous experience in investigations and intelligence
CPP certification from ASIS strongly preferred
CPR/first aid/AED certification preferred
Internal Number: R-043144
About Rock Security
Rock Security offers 24/7 safety, security and training operations to the more than 30,000 team members of the Rock Family of Companies as well as our tenants and visitors. Some of the Rock Family of Companies include Quicken Loans, Bedrock, GSTV, StockX, the Cleveland Cavaliers, Fathead, Xenith, Rocket Fiber, Robb Report and 100 Thieves, just to name a few.
Rock Security is dedicated to superior safety and security services through leadership, innovation, adaptability and an unwavering commitment to excellence. We serve the more than 100 Rock Family of Companies located in and around its downtown Detroit and Cleveland campuses and more than 25 other locations around the world.
We’re proud to be part of collaborative public-private partnerships working towards common goals of enhancing the safety for everyone who lives, works and visits Detroit, Cleveland and our other home cities.Security team members work in and have opportunities in a number of areas including our Command Centers, Emergency Planning & Preparedness, Intelligence, Project Management, Communications, Analysis, Security Administration & Operations, Information Technology, Community Relations & Partnerships, In...structional Design, Training & Facilitation and many more!
Our values - Honor & Integrity, Family, Service, Innovation and Excellence - guide us in everything we do and are what make Rock Security special.
Are you interested in making a difference on our Rock Security Team? Join us and be part of the team for an extraordinary journey to provide exceptional safety, security and training for the Family of Companies.