The VP of Corporate Security is the top executive responsible for the Kaiser Permanente’s physical security function. As such, s/he determines the vision, strategy and achieves operational excellence for: investigation procedures and governance, exposure to liability and physical risk management, protection for employees, physicians, members, patients and visitors to KP facilities, executive protection, and asset loss and fraud prevention. The VP of Corporate Security is the leader of the physical security function for Kaiser Permanente, to include responsibility for overall security strategy, security architecture development, and functional oversight. The scope of this role covers all utilized security technologies and services, including protection services, perimeter defenses, physical and logical access control, and profile management of all employees, physicians, contractors and visitors.
In consultation with other national leadership members, this leader will develop the vision, strategy, and program parameters necessary to ensure the effective implementation and execution of a world class healthcare security program. The selected executive will routinely interact with and report on the status of the various security programs within scope at all levels of the organization including the Kaiser Permanente National Executive Team, Regional Presidents and their executive leadership teams as well as Medical Center Leadership Teams. The executive in this position will lead the security risk management activities necessary to help ensure the brand and public perception of Kaiser Permanente is maintained in a positive light at all times. The VP of Corporate Security will actively represent Kaiser Permanente at security and law enforcement agencies at the federal, state and local levels regarding issues of security and workforce protection issues.
Location of Position: Oakland, CA
Responsible for the entire physical security posture. Serve as the company’s senior security official and provide expert consultation at all levels of the organization on issues relating to security and related investigations, physical risk management and safety, facility access control, loss prevention and asset protection, fraud prevention and privacy.
Provides executive leadership on matters of security, workforce protection, to include management of an executive protection program.
Participates in and leads, where appropriate, steering councils, committees, and work groups necessary to achieve organizational goals related to security.
In adherence with shared services philosophies and procedures, ensures that best practices and lessons learned are shared across the enterprise as quickly as possible following significant security related incidents in furtherance of Kaiser Permanente’s principle of being a continuously learning organization.
Accountable for development and implementation of applicable initiatives, standards, policies, procedures and operating procedures for areas of responsibility.
Effectively communicates goals, objectives, and performance status and metrics, to include: performance improvement initiatives, risk management assessments, audit results, as well as security breach debriefing reports to national, regional and local leadership as appropriate.
Responsible for working in close collaboration with Pharmacy Operations to ensure all Kaiser Permanente Pharmacies have the appropriate security and surveillance technology to ensure the safe and efficient operation of all pharmacies.
Performs public policy analysis and interpretation, which determines the impact on the security posture of Kaiser Permanente and then develops and ensures the implementation of processes and procedures which assure compliance. Must have a strong working knowledge of pertinent laws and the law enforcement community.
Collaboratively work with all relevant internal stakeholder groups to formulate proactive communications, change management, and educational strategies to enhance the understanding and cultivate the awareness of security.
In partnership with the Healthcare Continuity Management teams, assume a leadership role in the creation of workplace violence awareness and prevention programs, and anticipate and plan for emergency events/conditions and/or crisis situations requiring internal and external responses.
Will effectively manage the high-profile relationship with the contracted security supplier and or outside consultants via the Kaiser Permanente supplier relationship management program. Through the supplier relationship management program ensure any performance deficiencies by the security supplier are addressed in a timely fashion via the terms and conditions of the contract and ensure the supplier is making continuous improvements to security with the introduction of state of the art security solutions.
Work with other executives to prioritize security initiatives and spending based on appropriate risk management and or financial methodology.
Acts as the national spokesperson for security with government agencies and industry groups.
Work closely with corporate executives, business managers, audit and legal counsel to understand requirements related to security and regulatory compliance, and to map those requirements to current security projects.
Develop, implement, and manage the overall enterprise process for security strategy and associated architecture and engineering standards.
Oversee the continuous monitoring and protection of facilities, personnel and information systems. Evaluate suspected security breaches and recommend corrective actions (including incidents involving outside vendors).
Serve as the enterprise focal point for security incident response planning and execution.
Define and implement an ongoing Risk Assessment program, which will define, identify, and classify critical assets, assess threats and vulnerabilities regarding those assets, and implement safeguard recommendations.
Assist Internal Audit in the development of appropriate criteria needed to assess the level of new/existing applications and/or technology infrastructure elements for compliance with enterprise security standards.
Establish and monitor formal certification programs regarding enterprise security standards.
Assist in the review of applications and/or technology environments during the development or acquisitions process to (a) assure compliance with Kaiser Permanente security policies and directions and (b) assist in the overall integration process regarding Kaiser Permanente’s technology environment.
Oversee the development of, and be the enterprise champion of, a security awareness and training program.
Evaluate changes to the corporate environment for security impact and present findings to senior executive management.
Assess end-to-end security operations within the program and make short- and long-term recommendations to improve the overall performance of the security services function along with the integration of security services into the overall medical center, regional and program office operations.
Recommend process improvements and works with key stakeholders to ensure those appropriately approved recommendations are implemented across the program.
Will help drive physical and technical security improvements within both the Outpatient and Inpatient Pharmacies across Kaiser Permanente. Ensure all security related findings created by internal and external audits are closed as quickly as possible.
Oversees the execution of the physical security components of both the EDGE IT and Sever Room Programs.
Conduct internal customer satisfaction surveys and achieve 80 percent or better customer satisfaction levels.
Develop agreed upon metrics with key internal stakeholders, which demonstrate positive outcomes within the security and environmental health and safety spheres of operations.
The Vice President, Corporate Security will be a proven leader with the demonstrated ability to move the security function from a national center of expertise to a mature fully integrated enterprise-wide shared service model complete with service level agreements, internal customer satisfaction measures and financial transparency.
Prior security experience within organizations that are similar in size and scope to Kaiser Permanente.
Bachelor’s degree in business administration, public policy, health management, criminal justice, corporate security or related field
Master’s Degree in Business Administration or similar studies preferred.
At least 5 years of prior experience serving as a head of Security (or is a “ready now” deputy/divisional security executive).
Prior experience should come from within a Fortune 500 company; or is a current/former senior-level federal law enforcement official (USG agencies of particular interest include the CIA, DEA, DSS, FBI, and the US Marshals Service). Experience from within a medical provider organization preferable.
Has successfully moved the security function to a fully integrated, enterprise-wide shared service model.
About Kaiser Permanente
With approximately $80 billion in operating revenue, Kaiser Foundation Health Plan and Hospitals (KFHP/H) is America’s largest not-for-profit health maintenance organization. Named after Henry Kaiser, the company has grown from a 12-bed hospital into an integrated health delivery system serving 12.2 million members in eight states and the District of Columbia.
Kaiser Permanente (KP) operates in eight regions covering Northern California, Southern California, Colorado, Georgia, Hawaii, Northwest (Oregon and Southern Washington), Washington, and Mid-Atlantic States (Maryland, Virginia, and the District of Columbia). Care to Kaiser Permanente health plan members is provided primarily through Kaiser owned and operated hospitals (39), medical clinics (695), and over 22,914 physicians who are partners or employees of the Permanente Medical Groups. There are more than 217,415 employees nationwide. Kaiser Permanente is nationally and internationally recognized for providing innovative, high quality, coordinated, evidence-based health care. A significant volume of services in several regions is also provided through contracted networks of community hospitals, physicians, and other provid...ers.
Kaiser Permanente, headquartered in Oakland, CA, is composed of separate but closely cooperating organizations.
? Kaiser Foundation Health Plans (KFHP): A non-profit, public-benefit corporation that contracts with individuals and groups to provide HMO and other health benefit plans. KFHP contracts with Kaiser Foundation Hospitals and the Permanente Medical Groups to provide services.
? Kaiser Foundation Hospitals (KFH): A non-profit, public-benefit corporation that owns and operates hospitals in California, Oregon, and Hawaii; owns outpatient facilities in all states where they do business; provides or arranges hospital services; and sponsors charitable, educational, and research activities.
? Permanente Medical Groups (PMG): Partnerships or professional corporations of physicians, with one in each Kaiser Permanente region. The PMG is responsible for providing and arranging all medical care and services in each of Kaiser’s regions.
Kaiser Permanente has a long standing and strong commitment to its employees and to organized labor. The Labor Management Partnership (LMP) involves KP’s collaboration with over 30 unions representing over 124,000 KP employees. The Labor-Management Partnership is the largest labor management collaboration in the U.S. and involves a commitment to collaboration in the pursuit of employment security, quality care, and organizational performance. Leveraging its integrated care delivery system, new tools, and technology, Kaiser Permanente is taking preventive, proactive, and chronic care to a new level, resulting in better care, better health, and more convenient access at an affordable cost.