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Department: 425001 - Public Safety
Location: Raleigh, NC
Essential Job Duties:
Primary duties of the Police Telecommunicator include but are not limited to:
Receive emergency and non-emergency calls
Dispatch police, fire and rescue to University locations.
Operate and maintain Computer Aided Dispatch (CAD).
Monitor and dispatch campus-wide fire and intrusion alarms.
Operate Division of Criminal Information terminal.
Issue and maintain records of departmental equipment.
Maintain and update departmental records
Must be able to sit for long periods of time.
Others duties as assigned by the supervisor.
High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.
Must have excellent oral and written communication skills.
Experience working with a PC and be very comfortable working with a keyboard and data entry.
Must be able to multi-task.
Must be able to sit for long periods of time.
Experience in answering 911 emergency and public safety calls.
Some college is preferred.
Background in public safety is helpful.
Required license or certification:
Certification as a Division of Criminal Information computer operator or the ability to achieve certification within 120 days of employment.
Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within 6 months of employment
Position Number: 00040850
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or firstname.lastname@example.org. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at www.wes.org or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
NC State University was founded with a purpose: to create economic, societal, and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we’re a preeminent research enterprise that excels in science, technology, engineering, math, design, the humanities and social sciences, textiles, and veterinary medicine.NC State students, faculty, and staff take challenges in hand and work with industry, government, and nonprofit partners to solve them. Our 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. Together, they forge powerful partnerships with government, industry, nonprofits, and academia to change our world for the better.NC State is leading efforts to curb nuclear proliferation, develop a smart electric grid, create self-powered health monitors, help farmers confront climate change, and build a new American manufacturing sector. Our award-winning Centennial Campus is home to more than 70 public and private partners — as well as the innovative Hunt Lib...rary, which Time magazine has dubbed “the library of the future.”More than 125 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.