JOB SUMMARY The Security Officer 1, under general supervision and consistent with state law and departmental policy, provides customer service and a safe and secure environment for patients, visitors, medical staff, and employees. Incumbents may be exposed to inclement weather while patrolling assigned areas to detect any fire/safety hazards, deter the potential for crime, and safeguard company assets and property from theft and criminal mischief.
ESSENTIAL FUNCTIONS OF THE ROLE Assists Police Officers as required to maintain order; to include assisting with arrests when requested or when a situation warrants such assistance to maintain safety. Responds to various public service calls, including escorting patients, visitors, medical staff, and employees to parking areas; providing directions and general information; providing assistance with stalled vehicles; assisting with unlocking vehicles and responding to parking equipment malfunctions. Patrols assigned areas for the presence of unauthorized persons or potential sources of crime, and maintains clear, appropriate and continuous radio contact with base, shift supervisor and other officers in the field. Transports legal documents, valuables, medical instruments, supplies other secure articles as assigned to ensure the safe and timely transfer of valued articles. Responds to calls for service, including criminal offenses, civil process, hospital violations or customer service-oriented requests. Intervenes in disturbances and maintains general order of the hospital environment. Maintains secure facilities by ensuring various doors are locked as required. Unlocks facilities upon receiving proper authorization. Produces complete, accurate and concise reports, to include criminal offenses, false fire alarms, safety hazards and general information, consistent with internal processes and as prescribed by law. Controls the flow of traffic at designated at points of interest and issues citations for parking violations.
KEY SUCCESS FACTORS Good interpersonal and public relations skills. Must be able to work under stressful conditions. Must have critical thinking and problem solving skills. Must be able to communicate thoughts clearly; both verbally and in writing. Basic computer skills, including but not limited to: typing, information security, hand held scanning and email.
BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level
EDUCATION - H.S. Diploma/GED Equivalent EXPERIENCE - Less than 1 Year of Experience
CERTIFICATION/LICENSE/REGISTRATION - Basic Life Support (BLS): BLS within 30 days of hire. Non-com Security Officer (SECURITY): Security or Security Officer within 6 months of hire. Drivers License (TXDL): If moving from out of state must obtain valid TX DL within 90 days of hire.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!