Receiving general direction from the Security Supervisor, the Security Officer ensures a safe and secure environment, provides protective service and response for protection of the people and property of the Institute, and is responsible for assisting with the day-to-day operation of Department.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong.?? As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff.?? Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we.??If working in this kind of organization inspires you, we encourage you to apply.??
Provides protection to people and property through patrol, investigation, monitoring alarms and surveillance cameras.
Patrols buildings and grounds and identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages.
Provides a high level of customer service by interacting with patients, visitors and staff in a professional manner that is proactive, friendly and helpful. Creates safety awareness among the Institute community.
Provides emergency response to a variety of situations and incidents.
Conducts preliminary investigations into thefts, shortages and other complaints involving potential misconduct.
Gathers, analyzes, evaluates, and utilizes facts and evidence. Interviews victims, complainants, witnesses, and suspects.
Provides escorts for staff, visitors and patients as requested.
Assists with potentially violent patients. Detains individuals suspected of criminal conduct.
Maintains accountability for valuables/property and other forms of evidence.
Prepares and submits written reports in a complete and accurate manner and logs all incidents.
May be assigned to special duties such as Bike Patrol and/or Community Service Officer.
May be assigned to an off-site location, including administrative buildings, ambulatory care centers, and/or community-based clinics. Will be cross trained in other locations beyond normally assigned workspace.
May be required to work other shifts and/or locations when necessary.
Performs additional duties as assigned.
SPECIAL WORKING CONDITIONS:??
Physically must be able to lift 50 pounds.?? Ability to stand/walk for a minimum of 8 hours.???? Ability to run to any emergency within the hospital and adjoining campuses and be able to verbally and physically control an emergency upon arrival if necessary. Strong sight and hearing abilities needed to effectively deal with diverse and emergency situations.?? Capacity to use appropriate force to overcome, arrest or restrain someone if necessary.????
Each officer must be able to perform each task in the functional assessment outlined below upon hire (within the first 90 days) and annually.
??3??Minute Step Test
Measures the heart rate in the recovery period following three minutes of stepping.
Stand with the step in front of you.?? Begin by stepping up and down the step in cadence with the metronome.?? Continue with this exercise for three minutes. Then you will be asked to sit down in and your heart rate will be recorded after one minute of rest.??
Step, Bend, and Crawl
Measures mobility and coordination.
Stand in front of the hurdle.?? Start by stepping over the hurdle, bending and crawling under the table, and stepping over the second hurdle.?? Reverse direction and repeat the sequence.??????
Measures the ability to assist lifting a stretcher.
You and a partner will stand at either end of the stretcher that is loaded with approximately 150 lbs. in weight.?? Bend with your legs with your back straight and grasp the stretcher.?? Straighten your legs to lift the stretcher, then reverse to put the stretcher back down.??
Pull and Drag
Measures upper body strength
Take firm hold onto the belts and drag the 150 lb. sled 10 feet across the room and reverse directions back to the starting position.??
Start at the end of the 1-inch wide tape.?? When prompted to start, step on the tape, alternating with each foot until you reach the end of the tape.?? Your foot must be in contact with the tape on each step.
The stair climb measures the ability to climb stairs at a quick pace.
Starting at the bottom of the stairway, on the command Go, the watch is started, and you must walk up four flights of stairs at a quick pace.?? At the top of the stairs, you will need to take a card and walk quickly down the four flights of stairs to the starting point and return the card to your proctor.?? You must complete this in 35 seconds or less.??
High school diploma required.
1 year of security or related experience required; 2 years preferred.
Must possess and maintain a valid Massachusetts Driver???s license.
Must submit to and pass an initial and annual criminal background check.
Must obtain and maintain required certifications in the following programs (training provided by department):
Narcan (Naloxone) Training
AVADE/HDTS De-Escalation Training
International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certification (within first 90 days)
Excellent verbal and written communication skills. Multi-language skills a plus.
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Proficient in the operation of office equipment including computers.
Knowledge of word processing, spreadsheet, and database applications.
Exemplary customer service and communication skills.
Strong risk analysis and organizational skills.
Ability to control complex interpersonal situations and crisis management scenarios.
Ability to prepare clear and concise reports and routine correspondence.
Reliable and flexible.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to under-served members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.