Security Supervisor I- FT Days-AdventHealth Wesley Chapel
Location Address: 2600 Bruce B. Downs Blvd Wesley Chapel, Florida 33544
Top Reasons to Work at AdventHealth Wesley Chapel
From state- of- the- art equipment to the most intricate building details, AdventHealth Wesley Chapel was designed from the ground up to maximize healing, patient care and wellness
Recognized as leader in patient satisfaction and was named Top 100 Hospital in Modern Healthcare Magazine by IBM Watson Health
50,000 sq ft community Health & Wellness Center
Comprehensive women’s health center named Inspiration Place that incorporates female physician specialists, women’s imaging, pelvic floor and female physical therapy and a boutique spa.
Consistently named a Top Workplace in Tampa Bay by the Tampa Bay Times
Opened an offsite 24 bed, 24/7 emergency room in Central Pasco to better serve the emergency health needs of residents in west and central Pasco
Work Hours/Shift:Full Time - Days
Under the direction and supervision of the Security Department's chain of command, the Security Officer I perform security services through interaction with the public, patients, and employees. Provides security at specific locations, responds to security issues, provides access assistance as requested, reports suspicious circumstances and emergencies, and completes other duties as assigned. Responsible for protection of designated areas to ensure the safety of the public, patients, employees, and property of AdventHealth. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
Duties / Responsibilities:
Supports all department/organization policies and administrative decisions • Performs all security related tasks as assigned by Supervisor, and keeps Supervisor apprised of unusual activities and events • Acknowledges and responds to alarms, determines source of alarm and provides proper assistance • Learns applicable systems and responds to safety needs as directed by Security leadership. Properly utilizes and maintains all issued and operated equipment. Operates radio equipment, knows and understands radio codes, and complies with all applicable laws and department policies and procedures • Interacts with the public, customers, and other officers in a professional manner and provides assistance as directed including, but not limited to security escorts. Assists and helps coordinate special events • Maintains appropriate communication with Supervisors, fellow Security Officers, and Security Operations Center to report irregularities from department/organization policy and to obtain further information and instructions • Provides initial direction and support as needed in emergency situations. Performs facility lockdown as dictated, and screens visitors and employees seeking entry after hours • Documents all crimes, incidents and safety-related irregularities per department policy and procedure. Exhibits good judgment during critical situations and always maintains a professional and authoritative demeanor. Assesses situations with consideration for age of individuals involved. Gathers information pertaining to incidents such as thefts, accidents, etc., and accurately completes appropriate documents in the correct format • Intercedes in disputes, both physical and verbal, between persons using verbal de-escalation techniques and skills, and defuses potentially violent patient, employee, or visitor situations. Manages and addresses aggressive behavior utilizing authorized training techniques • Reviews and utilizes knowledge department policies, SOPs, work instructions, training and other communications. Attends and participates in all required in-services. Maintains current licenses and certificates and provides documentation to supervisor in a timely manner. Completes annual compliance training requirements • Administers initial first aid as appropriate and to the level of training attained • Participates in activities not directly related to Security operations as approved by Security Management. These may include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, panic alarm, and intercom checks; and special event setups • Officers are required to use force when appropriate to protect our customers and associates within organization policy • May float to various campuses to provide security support • Performs other duties as assigned
REQUIRED: • Applicable state driver’s license and driving record in accordance with AdventHealth policy • Meets departmental testing (Mental, Physical, etc.) if applicable to facility • International Association for Healthcare Security and Safety (IAHSS) Basic Training certification or equivalent certification. Must be acquired within six months of hire
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.