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Global Security Operations Center Lead
As the Zendesk Global Security Operations Center (GSOC) Lead you will provide strategic direction and coordinate the daily operations of the GSOC while ensuring quality control for customer service and output for 24x7x365 operations. The GSOC serves as the hub for all internal and external physical security and safety requests. We perform as the communications hub for Zendesk security, safety, emergency operations, and mass notifications. This role will support other critical functional safety and security programs including but not limited to investigations, intelligence, travel safety and security. The (GSOC Lead) will collaborate with cross-functional teams in building innovative ways to develop programs that drive sustainable efficie
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