Your journey with us began the moment you made the choice to seek a career with Banner Health. Whether you are just beginning your career or your journey has spanned 30 years, Banner's employer commitment is: "We'll help make a difference in your life and career so you can make a difference in the lives of others."
We have a K9 Officer- Day Shift position open for our Banner Thunderbird location. Responsibilities include responding to emergency situations of all kinds, dealing with out of control patients and visitors, preventive patrol of all areas, including grounds and off-site locations, provides alarm monitoring and response, etc.
Night Shift Schedules Include:
Shift A: Sun - 1/2 Wed (12noon Wed, then 6am-6pm other days)
Shirt B: 1/2 Wed - Sat 6am- 6pm (12noon Wed, then 6am-6pm other days)
*Night Shift receives an 18%+ differential in pay as well
Security at Banner Health can give a great sense of responsibility for the safety and security for patients, visitors, and staff. Being a Security Officer provides an excellent learning opportunity for individuals looking to pursue a career in security.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. Apply today
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.
POSITION SUMMARY This position tours the facilities and grounds with a trained canine (K9); assists with the welfare and safety of personnel and patients; investigates critical incidents; assists employees, patients and visitors; interfaces with emergency response agencies; secures doors; monitors parking and traffic control. Performs assigned security duties promptly and accurately. The officer and K9 work as a team and supports security duties by using the K9 for searching, crowd control, detecting explosives, and as a deterrent for violent confrontations through the K9's presence or physical abilities. This position may serves as the Lead Officer (i.e. OIC) on an assigned shift or at an assigned location, which includes acting as a resource to other officers, coordinating their activities and assisting the supervisor. Works varied assignments and shifts.
CORE FUNCTIONS 1. Exhibits excellent interpersonal skills and be customer service oriented in all contacts with patients, visitors and staff.
2. As a team, the officer and K9 tours and inspects facility and grounds frequently to assist in maintaining a safer and more secure environment. Assists employees with security related matters and enforces parking regulations and traffic control. Responds to all emergency codes for assistance and control.
3. Investigates and completes written reports of complaints, critical security incidents and unusual activities involving patients, employees and visitors; submits all reports to the security leadership by the end of the shift in which the report occurs. Maintain an accurate log of all relevant security activities during each shift. Maintain accurate K9 training logs and monthly activities.
4. Locks and unlocks facility doors at prescribed times. Checks unoccupied areas and sets the alarms when appropriate. Does valuable pick-ups from departments, logs pick-ups and successfully delivers the contents to the appropriate destination department. Releases bodies from the morgue, ensuring that all paperwork is complete. Checks alarms to ensure they are in proper working order. Escorts patients, visitors and employees. Assist clinical staff with patient room searches and in restraining and handling disruptive patients.
5. Presents a professional appearance and demeanor at all times. Follows instructions and is aware of and follows safe work practices. Must satisfactorily complete competencies as required by the department during the conditional period. Is able to demonstrate and successfully use all required competencies annually.
7. Assists the supervisor by orienting new officers, helping with the initial investigation into employee attendance and/or performance issues, researches complaints, or follow-up with other departments on investigations. Assists with special projects as assigned by Security Administration. Acts as a role model and leader for other officers. May be assigned to assist the K9 Unit Director with training new K9 officers.
8. Provide daily care of the K9 to include feeding, exercising, grooming, medical care, and cleaning of the K9's kennel. Keep the K9 physically fit through training and exercise. Keep the K9 at an acceptable level of readiness to be able to pass K9 evaluations. May perform public demonstrations as a K9 team.
9. Position reports directly to the Security Supervisor or the manager/director when the supervisor in not on duty. This position interacts internally with staff, physicians, visitors, volunteers and patients. External customers are law enforcement agencies and emergency service agencies. The position is system wide and officers may be assigned to work at any facility as needed.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.
SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING None TYPE OF SUPERVISORY RESPONSIBILITIES In the absence of the supervisor.
Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS FM - Typical Facilities/Maintenance/Outside Services Environment: (EVS Technician I, Electrician, Groundskeeper, M/R Courier) Able to stand, climb, stoop, bend frequently; positions require considerable physical activity May be required to lift up to 75 pounds. Requires ability to tolerate exposure to conditions which may include toxic chemicals, bio-hazardous materials, dirt, dust, fumes, smoke, heights, high temperatures or confined spaces. Able to use proper body mechanics to lift supplies and equipment and push carts and dollies weighing up to 500 lbs. Needs adequate color vision. Must wear protective clothing as required. May be required to travel to various locations. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.
High school diploma/GED or equivalent working knowledge.
Requires International Association for Healthcare Security & Safety (IAHSS) basic and advanced level certifications within three months of hire in an eligible or required position. Must certify every five years. Requires completion of a Banner Health approved K9 training program within three months of hire in an eligible or required position. Requires National Police Canine Association (NPCA) Handler Certification within 12 months of hire in an eligible or required position. Must certify annually. Must possess a valid driver's license and be eligible for coverage under the company auto insurance policy.
Must possess a strong knowledge and understanding of security as normally demonstrated through three years of progressively responsible security or related experience. Must be able to demonstrate the ability to perform physical requirements of the position. Capabilities will be demonstrated through the successful completion of similarly related skills testing. Employees hired on or after January 1, 2019 will need to successfully demonstrate the physical requirements before starting in the role. Employees hired before January 1, 2019 must be able to successfully demonstrate the physical requirements by December 31, 2019. If upon initial evaluation, an employee is unable to successfully demonstrate the physical requirements, there will be a quarterly assessment administered. This physical skills assessment will then be conducted on an annual basis and employees must successfully meet the requirements to remain in role.
Must have proper facilties at place of residence and transportation to ensure the health and well-being of the K9, including room to store a kennel. Must agree and sign K9 Conditions Agreement, Education Loan Agreement, and Promissory Note.
Prefer experience in a health care setting. Prefer experience as a Law Enforcement/Military/Security K9 Officer.
Additional related education and/or experience preferred.
What might draw you to Banner Health? A great health care career, of course—and a great place to live, no matter what stage of life you’re in. With facilities across the West, there is a health care career for everyone, from big city living in the Phoenix area to friendly small towns in the mountains and plains. As one of the largest nonprofit health systems in the country, Banner Health offers both the stability that comes with success and the possibility of exploring new areas of the country. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages:
Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health.
Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible.
The size, success and growth of our system provide you with the stability and options to pursue your desired career path.
Competitive compensation and comprehensive benefits offer you options to complement your unique needs.