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Classification Title           Director

Position Title      Director (Security Operations)

Job Summary   

Under administrative direction, leads and supervises vendor-partners to deliver a consistent high quality security operations include firewall management, intrusion detection, security incident monitoring services, and others. Creates and manages the related service roadmaps, ensuring prioritization and coordination across ITS and vendor-partner functional teams with supportable and predictable financial expectations.

Knowledge, Skills, Abilities, and Personal Characteristics

â¢Knowledge and experience working with third party partners

â¢In-depth business knowledge and technical expertise

â¢Knowledge and experience with IT security operations

â¢Strong budgeting and planning skills

â¢Strong interpersonal and organizational skills

â¢Strong leadership and coaching skills

â¢Ability to manage multiple priorities and crisis management

â¢Ability to exercise initiative, creativity, and motivation

â¢Ability to delegate and use resources effectively

â¢Willingness to handle complex challenges

â¢Ability to work effectively with other senior management

â¢Ability to communicate technical information to non-technical people

Minimum Qualifications

Bachelors degree in business management, computer science, information systems, related field; supplemented with ten (10) years of related experience with increasingly complex leadership and management responsibilities in an information technology operations environment, preferably in higher education.

Job Duties and Responsibilities

What are the essential responsibilities that must be met in order to accomplish the purpose of this job? For each essential responsibility, indicate the percentage of the incumbents time that is typically devoted to meeting the responsibility. For each essential responsibility indicate its importance to the overall purpose of the job using the provided scale (scale of 1 to 5, with 1 being the most important).

Job Duty            

Oversee all IT security operations services that are currently provided by an outsourced partner. Service include:

• Security Incident Monitoring Services
• Intrusion Detection Services
• Firewall, Proxy, Cloud Based Email & Web Protection services
• Managed Integrity services
• Compliance Services

% Of Time          45

Importance Rating          1

Job Duty            

Ensure alignment of service quality to SLAs contracted with external partner.

% Of Time          25

Importance Rating          2

Job Duty            

Collaborate with AVP of Enterprise Architecture, AVP and CISO, external partners, and other leaders regarding the roadmap of IT security services that align with Saint Louis University and IT priorities.

% Of Time          15

Importance Rating          3

Job Duty            

Fosters cross-organizational thought leadership, user experience excellence, vendor-partner accountability, and operational cohesion.

% Of Time          5

Importance Rating          4

Job Duty            

Supports a culture of service, process orientation, best practice, and cost effective management.

% Of Time          5

Importance Rating          5

Job Duty            

Performs other duties as assigned.

% Of Time          5

Importance Rating          6

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About Saint Louis University

Saint Louis University(SLU) is a private, co-educational Jesuit university located in St. Louis, Missouri, United States. Founded in 1818 by the Most Reverend Louis Guillaume Valentin Dubourg SLU is the oldest university west of the Mississippi River. The University has campuses in St. Louis, Mo. and Madrid, Spain. SLU values academic excellence, life-changing research, compassionate health care, and a strong commitment to faith and service. For nearly 200 years, the University has gone beyond teaching facts and figures, encouraging students to form ideas and identities. Today, SLU students are nearly 14,000 strong. The University has invested vast resources to advance academic programs and enhance the student experience. SLU also is a major research institution where premier researchers tackle local and global challenges. And the University's commitment to community service has earned it national acclaim and bolstered its status as a character-building college.

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