Career Center

General Statement of Duties

Supports the campus community, while providing exceptional customer service to the students, staff, faculty and visitors in the community. Primary duties are patrolling the campus, securing and checking buildings, grounds, and adjacent areas and reporting concerns to MWCC Police, facilities, maintenance, and other departments and agencies as required. Works in collaboration with the local community and the Mount Wachusett Community College Campus police. In emergency situations works with local emergency responders as needed.

Responsibilities

• Checks locks, and unlocks buildings; responds to lockouts and assists students, faculty, and staff with authorized entry;
• Serves as extra "event staff" for purposes of providing security and directing traffic;
• Patrols assigned areas by car or on foot; makes periodic rounds and security checks of buildings and grounds; conducts surveillance of assigned areas; determines the extent of violations; notifies appropriate authorities; and takes whatever action is necessary in accordance with authorized procedures;
• Takes steps to effectively handle or control emergency situations by administering first aid, summoning assistance, directing traffic, and participating in searches;
• Prepares logs on daily rounds, observances, issues, occurrence of fires, disturbances, accidents, crimes, etc., conducts appropriate investigations and prepares reports as required.
• Works collaboratively with MWCC Police Officers for investigative support as well as support for other emergency and non-emergency operations.
• Responds to emergency alarms and takes appropriate action including notification of other agencies, mitigating the emergency, etc.
• Responds to inquiries on such matters as travel routes, parking, etc., and provides information conserving pertinent rules and regulations to faculty, staff, visitors, or students, to other agencies and the general public;
• Performs related duties such as screening persons for identification, purpose of visit, or required authorization; participates in searches for missing persons or property; operates two-way radios and/or base station address systems; locks or unlocks doors, gates, etc.; directs or controls traffic; raises or lowers flags; assesses road conditions to determines need for emergency snow removal or sanding; makes appropriate notifications; and maintains records;
• Takes initial complaints and prepares reports of criminal and non-criminal activity per department protocol; assesses whether a violation of laws, rules or regulations has occurred. Makes appropriate and timely notifications; collaborates with sworn personnel on the investigation of violations assisting as appropriate with the investigation.
• Investigates initial complaints and reports of criminal activity; determines whether a violation of laws, rules or regulations has occurred; conducts initial field interview when necessary for initial determinations and response involving suspects, witnesses and victims; and takes appropriate action such as report findings to the appropriate authorities in the case of a criminal investigation notifies supervisors for further direction and provide report for follow up by sworn personnel, assisting as needed; issue warnings, parking tickets;
• Engages and interacts with students, faculty, staff, and other college constituents daily; performs the responsibilities of the position adhering to all safety, professional, community, and customer service standards set by the College;
• Performs other duties as assigned within the Institution Security Officer III classification

For Complete Union Specifications click HERE

MINIMUM QUALIFICATIONS:

• Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in law enforcement, in a governmental police force or in work involving the protection or security of buildings, equipment or people as the major duty, or (B) any equivalent combination of the required experience and the substitutions below.

  Substitutions:

  I.     An Associate's or higher degree with a major in police science, law enforcement or criminal justice may be substituted for the required experience.*

*Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

REQUIRED KNOWLEDGE, SKILLS and ABILITIES:

• Ability to communicate effectively orally and in writing.
• Ability to gather information through observing and questioning individuals.
• Ability to exercise sound judgment; maintain a calm manner in stressful situations; make decisions and act quickly in emergency/dangerous situations, and maintain confidential information.
• Ability to interact with people who are under physical and/or emotional stress.
• Ability to deal tactfully with others.
• Ability to establish and maintain harmonious working relationships with others.
• Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds.
• Ability to exercise discretion in handling confidential information.
• Ability to follow oral and written instructions.
• Ability to give oral and written instructions in a precise, understandable manner.
• Ability to accurately record information provided orally.
• Ability to prepare general reports.
• Ability to assemble items of information in accordance with established procedures.
• Ability to maintain accurate records.
• Ability to read and interpret such documents as maps, charts, building plans, etc.
• Ability to adapt to varying work situations.
• Ability to operate a motor vehicle.
• Knowledge of the methods and procedures followed in the security of buildings and property.
• Knowledge of the methods and techniques of vehicular and pedestrian traffic control.
• Knowledge of the techniques for handling and transporting injured persons.
• Knowledge of the methods of general report writing.
• Ability to determine the proper format and procedure for assembling items of information.
• Knowledge of the standard methods for collecting, identifying and preserving evidence; particular to securing a crime scene pending the arrival of sworn personnel, where appropriate.
• Knowledge of the terminology used in law enforcement work.
• Knowledge of the standard methods and techniques of crowd management.
• Ability to coordinate the efforts of others in accomplishing assigned work objectives.
• Ability to walk alone for long periods of time both indoors and out under varying climate conditions.
• Ability to establish a rapport with staff, students, and the public from various backgrounds, including race, ethnicity, culture, socio-economic status, and LGBTQ+ inclusion.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Ability to work alone and make sound decisions using good judgement with or without immediate supervision.
• Ability to obtain and maintain required training and certifications as determined by the Chief of Police or Deputy Chief of Police, appropriate to the position.
• Ability to work weekends, holidays, overtime, and during emergency closures as needed.
• Must possess a valid drivers license.

DESIRED QUALIFICATIONS:

• Bi-lingual applicants encouraged to apply
• First Aid and CPR certification
• Certification in use of pepper spray, baton a plus

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: $40,650.48-$ 55,067.74

**An appointment made from outside the bargaining unit must be made at step one ($40,650.48) of the salary range.
Grade: 13
Employee Status: Full Time
Benefits: Yes
Hours per Week: 40  **

11pm to 7am with days off to be determined.   Employee will be trained on all shifts 11pm-7am, 7-3pm, 3pm to 11pm during training period.

Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.

About Mount Wachusett Community College

We are an innovative institution for teaching and learning excellence. Students and faculty are at the center of everything we do. If you are looking for the opportunity to come to work every day and help students achieve their dreams, Mount Wachusett Community College is the place for you. Our faculty, staff, and administration forge the direction of the college together - from governance to defining our mission. We understand that for our institution to remain relevant we must continually examine and refine the ways we serve our students. We strive to create an environment where students, faculty and staff feel comfortable and where new ideas and perspectives are encouraged and rewarded. We respect and honor our differences and make them work toward the advantage of all. The college is committed to attracting the best faculty and staff for our students, regardless of race, color, religious creed, age, physical or mental disability, sex, national origin or ancestry, marital status, sexual orientation, genetic information or veteran status. About the College Mount Wachusett Community College is an accredited, public two-year institution serving 29 cities and towns in North Central ...Massachusetts. The picturesque269-acre main campus is located in Gardner, Massachusetts; satellite sites are located in Leominster, Fitchburg, and Devens. The college offers over 45 associate degree and certificate programs, as well as adult basic education and high school equivalency programs, education and training for business and industry, and noncredit professional and personal enrichment programs. MWCC is on the forefront of state and national civic engagement and service learning initiatives and is nationally recognized as a veteran- friendly school. MWCC is in the process of constructing a $42 million science and technology building to support growing STEM programs. The college community enjoys many resources including the East Wing Art Gallery; the 555-seat Theatre at the Mount which hosts a variety of productions annually; the Fitness and Wellness Center, which offers a wide assortment of fitness classes, exercise equipment and an Olympic-size swimming pool; a complete library with access to thousands of on-line publications and data bases, as well as electronic classrooms. In addition, through its membership in the CWMARS regional library system, access is available to all other public and academic libraries in the region. Our Green Commitment In addition, if sustainability is important to you, Mount Wachusett Community College offers the chance to work at one of the greenest colleges in the nation. We are the largest greenhouse gas reducer of any Massachusetts state college, university, or agency, as recognized by the 2011 Leading By Example Award from the Commonwealth of Massachusetts. We have also been nationally recognized with a Climate Leadership Award from Second Nature, the supporting organization of the American College and University Presidents' Climate Commitment, and several other organizations. Our Gardner campus features two 1.65 MW Vestas V82 wind turbines that are propelling us to near-carbon neutrality for campus operations. With the college's biomass and solar technologies incorporated into the mix, coupled with significant efficiency improvements, MWCC generates nearly all of its energy on-site to operate as a near-zero net energy campus. About our benefitsOur full-time faculty and staff enjoy a liberal benefits package, including generous retirement plans, eleven health insurance options, dental care, life insurance and long-term disability insurance. In addition, we offer a tuition remission program which provides education benefits at Massachusetts state colleges, community colleges, and University of Massachusetts Colleges for full-time employees, their spouses and dependent children. Education and lifelong learning are valued here. Additionally, sabbatical opportunities and other professional development opportunities are possible. About the regionMount Wachusett Community College is located a few hours from the stunning beaches of the Cape Cod National Seashore, an hour's drive from the cultural attractions and big city lights of Boston, and forty-minutes from the county seat of Worcester, with museums, a thriving restaurant scene, and excellent amenities. A wide variety of state and national parks, including the Appalachian Trail, the White Mountains, the Berkshires and the Green Mountains are all a day-trip away. The best that New England has to offer is here: quaint villages, bustling cities, and beautiful vistas. The Boston Museum of Fine Arts, the Worcester Art Museum and the Fitchburg Art Museum offer incredible collections. There are opportunities for great shopping in area cities, towns, and nearby outlet malls. North Central Massachusetts is home to excellent public, charter and private schools as well as an affordable lifestyle. Hiking, biking, and walking trails are spread throughout the region as well, for those seeking to maintain an active outdoor lifestyle. We hope you will consider applying for one of our open positions, and discover all that Mount Wachusett Community College and the North Central Massachusetts region have to offer.

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