Career Center

Asset and Facility Management (AFM) provides master planning, space planning, architectural design, and construction administration services for the development of general government, detention, and Park & Recreation facilities. AFM is responsible for Mecklenburg County's property inventory through the acquisition and disposition of real property. AFM manages the maintenance of all County-owned buildings with the exclusion of Park properties.  AFM provides a variety of assets and services to the support County agencies in carrying out their business functions.

Position Summary

The County Security Director is responsible for leading and directing the activities of the business unit, security vendors, and the County-wide security program, ensuring the protection of County staff and assets enterprise wide. The incumbent is responsible for the Mecklenburg County Government’s security vision, strategy and complete program and coordinates with and/or advises all County departments on security matters. The director performs strategic planning and makes critical decisions as necessary for the protection of staff and assets throughout the County. The Security Director is additionally responsible for the overall security plan for Charlotte-Mecklenburg Library locations throughout the County. The incumbent has full oversight of the design, installation and functionality of the County’s access control, intrusion, and video management systems. The director is also responsible for the development and updating of all County-wide security policy and procedures.

 Essential Functions

• Oversee management of outsourced contracts for security guard forces (100+ officers), cash transport, and security alarm systems.
• Oversee mass notification system operations, including communicating security bulletins and alerts to employees.
• Oversees workplace violence prevention and emergency preparedness policies and procedures.
• Oversee management of a 24/7/365 Security Operations Center staffed by security vendors.
• Oversee the development, implementation, and updates to the County Facilities Security plan.
• Develop and implement departmental goals, plans, and standards consistent with the administrative, legal, and ethical requirements/objectives of the County.
• Develop a system strategy for Security Services that supports the organizational objectives and needs of County departments
• Conduct vulnerability and risk assessments to determine appropriate security levels at facilities
• Establish partnerships with Risk Management, County Safety Coordinator, Charlotte Mecklenburg Police Department, and private security firms ensuring coordination of activities and liaise with appropriate stakeholders to provide project planning and problem resolution
• Coordinate response to critical security incidents and conducts security briefings as appropriate
• Direct and evaluate departmental security operations, including security technologies, service level determination, and complaint management, to achieve performance and quality control objectives
• Monitor and track Key Performance Indicators to determine efficiency and effectiveness of safety and security processes including internal and external resources
• Prepare, monitor, and evaluate departmental budgets, and ensures that the department operates in compliance with allocated funding
• Coordinate project bid processes, specifications, awards, negotiate and manage contracts for security services or projects
• Review and approve progress payments for security projects as appropriate and according to contractual agreements
• Develop policies and procedures and communicate expectations for tasks and outcomes with realistic and effective goals and priorities, including contingency planning
• Establish training programs for County employees to instill an understanding of the importance of all safety and security policies and procedures
• Develop, update, and distribute Facility Emergency Action Plans for use by County departments enterprise-wide

 Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

 Disclaimer Statement

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Mecklenburg County requires proof of COVID-19 vaccination as a condition of employment for any new Mecklenburg County employees.

Minimum Qualifications

Experience:

Minimum of eight years Security, Law Enforcement, or Military plus three years supervisory experience or management role. OR

High school diploma required with 12 years Security, Law Enforcement or Military experience to include three years supervisory experience or management role, in lieu of degree.

 Education:

High School Diploma or equivalent

 Combination of relevant education and relevant experience accepted?: Yes

 Preferred Qualifications

• Bachelor's degree in Business, Security Management, Criminal Justice, or a closely related field
• ASIS internationally accredited certifications in: Certified Protection Professional (CPP) or Physical Security Professional (PSP)
• Experience with risk management
• Experience and demonstrated skill in conducting research, investigations, and assessments
• Familiarity with CPTED
• Demonstrated ability to work with people of varied backgrounds and objectives

 Knowledge, Skills and Abilities

 Knowledge of

• Interpreting leases ensuring the level of safety and security is meeting contractual obligations
• OSHA regulations, Fair Labor Standards Act, Americans with Disabilities Act, laws as well as MWSBE requirements regulating the bid and contract process for government facilities along with county, state, and federal policies
• Negotiating, writing, and enforcing contracts
• Interviewing candidates, working with staff, and conducting general day-to-day business
• Operational budget development and management
• Access control, intrusion and video management security systems installation, operation, and integration
• Familiarity with emergency management systems such as NIMS or ICS
• Cost estimating needed to ensure tasks or projects are completed according to specifications

 Skills

• Good customer relations, communication, and interpersonal skills
• Effective problem solving, decision-making and organizational skills
• Ability to analyze existing and develop new comprehensive safety and security plans for County facilities
• Possess strong organizational skills and attention to detail

 Abilities

• Building Partnerships: Identifying opportunities and taking action to build strategic relationships with other teams, departments, units, or organizations to help achieve business goals
• Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships.
• Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions
• Planning and organization: Establishing courses of action for self and others to ensure that work is completed efficiently
• Stress Management: Maintaining stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization

 Computer Skills

• Intermediate in various computer programs including Microsoft Office Suite