Career Center

•Supports all department/organization policies and administrative decisions
•Performs all security related tasks as assigned by Supervisor, and keeps Supervisor apprised of unusual activities and 
events
•Acknowledges and responds to alarms, determines source of alarm and provides proper assistance
•Learns applicable systems and responds to safety needs as directed by Security leadership. Properly utilizes and 
maintains all issued and operated equipment. Operates radio equipment, knows and understands radio codes, and complies
with all applicable laws and department policies and procedures
•Interacts with the public, customers, and other officers in a professional manner and provides assistance as directed 
including, but not limited to security escorts. Assists and helps coordinate special events
•Maintains appropriate communication with Supervisors, fellow Security Officers, and Security Operations Center to 
report irregularities from department/organization policy and to obtain further information and instructions
•Provides initial direction and support as needed in emergency situations. Performs facility lockdown as dictated, and 
screens visitors and employees seeking entry after hours
•Documents all crimes, incidents and safety-related irregularities per department policy and procedure. Exhibits good 
judgment during critical situations and always maintains a professional and authoritative demeanor. Assesses situations 
with consideration for age of individuals involved. Gathers information pertaining to incidents such as thefts, accidents, 
etc., and accurately completes appropriate documents in the correct format
•Intercedes in disputes, both physical and verbal, between persons using verbal de-escalation techniques and skills, and 
defuses potentially violent patient, employee, or visitor situations. Manages and addresses aggressive behavior utilizing 
authorized training techniques
•Reviews and utilizes knowledge department policies, SOPs, work instructions, training and other communications. 
Attends and participates in all required in-services. Maintains current licenses and certificates and provides documentation
to supervisor in a timely manner. Completes annual compliance training requirements
•Administers initial first aid as appropriate and to the level of training attained
•Participates in activities not directly related to Security operations as approved by Security Management. These may 
include transport and release of bodies from the morgue; patient escort; elevator recall checks; monthly fire extinguisher, 
panic alarm, and intercom checks; and special event setups
•Officers are required to use force when appropriate to protect our customers and associates within organization policy
•May float to various campuses to provide security support
•Performs other duties as assigned

•Ability to read accurately and comprehend, write clearly, and understand in a manner to effectively complete legal 
reports, narratives, and follow simple directions. Ability to read, interpret, and apply safety rules, penal codes, vehicular 
codes, radio codes, reports, memos, communications, policies, and other required written materials. Ability to actively 
listen and communicate effectively through clear speech and hearing
•Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely 
without imposing risk to self and/or others
•Computer literacy with ability to use basic hospital/security applications and information management systems
•Good critical thinking skills, and ability to set and quickly reset priorities
•Ability to work and train in an environment with occurring periods of crisis and stress
•Ability to recognize faces
•Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees
KNOWLEDGE AND EXPERIENCE PREFERRED:
•Basic computer skills including, but not limited to, Windows, Word and Excel
•Knowledge of Access Control and CCTV systems
•Understanding of Emergency Management principles
EDUCATION AND EXPERIENCE REQUIRED:
High School Grad or Equiv and 0 years experience

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About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

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