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HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Cybersecurity Simulations and Exercise Lead.

Principal Responsibilities

Role Description

The Cybersecurity Simulations & Exercise Lead is accountable for:

• Creating and delivering tabletop exercises suitable for the various business lines and technology teams, taking responsibility for timely planning and execution of these exercises
• Coordinating actions of various business units during the planning stages of an engagement to ensure timely delivery
• Create live exercises to test parts of processes in a live environment
• Support Red Team attack simulations analysing Operations response and assigning appropriate accountable parties to lead improvement actions
• Manage the completion of post engagement reporting, assessing the response of the participants in line with documented procedures and industry standards
• Facilitate after exercise meetings, explaining the findings and the potential impact and possible improvements
• Cultivating close working relationships with regional Cybersecurity leads, Business Information Risk Officers (BIROs) and Risk Managers whose support and knowledge are vital in delivering the remediation of security incidents
• Maintaining a strong awareness of technology trends and industry best practice, to enable the provision of informed advice and guidance to HSBC Business functions and HSBC IT
• Developing, defining, validating and maintaining detailed processes and procedures to allow the consistent management of the response to cyber security incidents
• Working with the Incident Management Team on live Incidents periodically to gain experience and exposure to processes and response capabilities
• Directly contributing to the continued technical enhancement of the security platforms
• Leading the continued evolution of incident management and response capabilities and processes, including automation and orchestration
• Training, development and mentoring of other members of the Incident Management and Response team, as well as other members of the Global Cybersecurity Operations function
• Supporting a "self-critical" culture whereby identification of weaknesses in the bank's control plane (people, process and technology) are brought to light in an effective manner and addressed
• Supporting a culture of individual self-improvement whereby staff are expected to maintain subject matter expertise within their area of focus and within the realm of cybersecurity more broadly

Requirements

Certifications, Qualifications & Experience:

Skills

• An understanding of business needs and commitment to delivering high-quality, prompt and efficient service to the business
• An understanding of organisational mission, values and goals and consistent application of this knowledge
• Strong decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one
• An ability to perform independent analysis of complex problems and distill relevant findings and root causes
• An ability to communicate complex and technical issues to diverse audiences, orally and in writing, in an easily-understood, authoritative and actionable manner
• A team-focused mentality with the proven ability to work effectively with diverse stakeholders
• Self-motivated and possession of a high sense of urgency and personal integrity
• Highest ethical standards and values
• Excellent understanding of HSBC cyber security principles, global financial services business models, regional compliance regulations and applicable laws
• Excellent understanding and knowledge of common industry cyber security frameworks, standards and methodologies, including; OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines, CIS and NIST standards
• Experience of 3rd party/peer/regulatory/governmental information sharing and disclosure platforms and/or processes
• Proven ability and experience of working in a high-pressure, fast paced environment where bold, time critical decision making is essential
• Proven experience in crisis management, crisis response frameworks and communications
• Ability to orchestrate, manage and successfully implement major procedural and technological change within a complex, global organisation
• Ability to speak, read and write in English, in addition to your local language

Technical Skills

• Excellent knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation and remediation
• Good knowledge and demonstrated experience of common cybersecurity technologies such as; IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc
• Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits
• Good knowledge of common enterprise technology infrastructure, platforms, middleware, databases, applications and tooling, including; Windows, Linux, infrastructure management and networking hardware
• Good knowledge and demonstrated experience in analysis and dissection of advanced attacker tactics, techniques and procedures in order to inform adjustments to the control plane
• Good knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure and Google

Industry Experience and Qualifications

Candidates will be evaluated primarily upon their ability to demonstrate the competencies required to be successful in the role, as described above. For reference, the typical work experience and educational background of candidates in this role are as follows:

• 8+ years of experience in a senior incident management role
• Extensive experience within an enterprise scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector
• Industry recognised cyber security related certifications including; SANS GSEC, GCIH and/or CISSP
• Formal education and advanced degree in Information Security, Cyber-security, Computer Science or similar and/or commensurate demonstrated work experience in the same

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