Details
Posted: 01-Jul-25
Location: Gainesville, Georgia
Job Category:
Public Safety & Security
Work Shift/Schedule:
Varies
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
About the Role:
Job Summary
Performs all required duties in a courteous and professional manner. The Security Liaison Officer will be the first contact of visitors entering Northeast Georgia Medical Center. The Security Liaison Officer will identify visitors through forms of photographic state identification cards (i.e. drivers licenses), will ensure that visitors are issued adhesive passes and direct visitors to affix the pass on their outermost garment. The Security Liaison Officer will direct visitors to locations within NGMC and will be responsible for allowing access into both secure and non-secure areas. The Security Liaison Officer will act as information gatherers and report directly to the Security Supervisor any violations of criminal law, NGHS policies, or any breach of security within their assigned post.
Minimum Job Qualifications
Licensure or other certifications:
Educational Requirements: High School Diploma or GED
Minimum Experience: Background in customer services and/or reception.
Other:
Preferred Job Qualifications
Preferred Licensure or other certifications:
Preferred Educational Requirements:
Preferred Experience: Law enforcement, corrections or security background and/or two (2) years of experience in assisting sworn personnel in performing non-sworn municipal law enforcement duties.
Other:
Job Specific and Unique Knowledge, Skills and Abilities
The ability to work well with others; and a willingness to accept direction from supervision
The ability to learn and perform basic computer skills
Must display a calm/professional demeanor and utilize verbal de-escalation techniques in situations involving agitated persons
Must be adaptable to changing situations
Preferred: Basic CPR
Managing the aggressive patient (CIT): De-escalation Training
On the Job Training with NGHS Security Visitor Management System
Presents a professional image and attitude
Essential Tasks and Responsibilities
Serves as a first contact for visitors entering Northeast Georgia Medical Center or assigned NGHS facility at an assigned post.
Identifies and documents visitors through forms of photographic state identification cards (i.e.; drivers licenses).
Ensures that visitors are issued adhesive passes and direct visitors to affix the pass on their outermost garment.
Direct visitors to locations within NGMC and allows access into secure and non-secure areas as appropriate.
Acts as surveillance and observer/reporter within high traffic areas; reports violations of criminal law, NGHS policies, or any breach of security within their assigned post to the Security Supervisor.
Serves as a customer service professional; answers information inquiries and provides direction in accordance with NGHS Core Values.
Maintains a highly professional attitude (verbally and physically) and exhibits the ability to engage in professional interaction with patients, visitors, and staff.
Performs other duties as assigned.
Essential Task specific to Braselton location
Physical Demands
Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
Vision: Light, Occasionally 0-30% of time
Kneeling/Stooping/Bending: Occasionally 0-30%
Standing/Walking: Occasionally 0-30%
Pushing/Pulling: Occasionally 0-30%
Intensity of Work: Occasionally 0-30%
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
