Lowell, Massachusetts
Hermitage, TN
Posted: 24-Oct-25
Location: Lowell, Massachusetts
Internal Number: 194108
Title: Institution Security Officer III
Unit: AFSCME, Unit II, Grade 13
Department: Administration
Reports to: Director of Safety and Campus Operations
Date: October 23, 2025
General Summary: The Institution Security Officer III is a security professional responsible for helping to keep a peaceful and safe campus environment and is considered essential personnel. This position is responsible for protecting individuals on campus property and maintaining the security of campus buildings, facilities, parking lots, walkways, and grounds of the College. The incumbent in this position will supervise, conduct training, and assign work to contracted security officers, in conjunction with Director of Safety & Campus Operations, of up to 6-15 contracted security personnel.
Duties and Responsibilities:
- Act as first responder to all campus emergencies, medical and criminal, that could potentially be hazardous and/or life threatening
- Enforce campus policies and procedures as may relate to safety and security concerns
- Make regular inspection tours of the campus facilities noting unusual occurrences
- Watch for trespassers, fire, water leaks, or other circumstances which could lead to loss of or damage to property and equipment
- Unlock buildings as scheduled for events and ensure all windows and doors are locked as scheduled
- Observe and report hazardous conditions to the Director of Safety and Campus Operations
- Ensure inside and outside lights are turned on/off as required and inform the Director of Safety and Campus Operations when any electrical or mechanical system is malfunctioning
- Ensure only authorized persons are admitted to the campus while on duty
- Direct visitors and assist as necessary
- Monitor parking lots and direct traffic and parking as necessary
- Enforce campus traffic regulations including parking and speeding
- Enforce campus policies including smoking, alcohol usage, and drug usage
- Observe weather conditions on campus and report dangerous or unusual weather-related activity to the Director of Safety and Campus Operations
- Provide awareness education/information on an informal basis to students and employees as needed/requested
- May be required to perform incidental custodial and maintenance duties as requested by facilities (such as turning off a water main)
- Perform other duties as assigned
Job Requirements:
Applicants must have at least (A) one year of full-time, or equivalent part-time, experience in law enforcement, in a governmental police force or in work involving the protection or security of buildings, equipment or people as the major duty, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions: An Associate's or higher degree with a major in police science, law enforcement or criminal justice may be substituted for the required experience.
- Customer service and personal communication skills
- Computer software used within department to include, but not limited to, Microsoft Office, Excel, and Access skills
- Strong written and oral communications and relational skills
- Establishing and maintaining effective working relationships with faculty, staff, students, and members of the public
- Composing and writing reports, forms, and memos
- Strong organizational skills with attention to detail
- Monitor and train contracted security officers and campus safety officers hired through the criminal justice program
- Work independently
- Must be accessible for phone communication
- Able to mentally analyze situations, solve problems, and make decisions under pressure in area of responsibility
- Read and understand written instruction and communicate information and ideas in clear and concise written form
Additional Information:
Salary: $49,261.16 is the starting annual rate for an AFSCME, Unit II, Grade 13 position. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:
- High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
- Competitive Dental and Vision Plans
- Flexible Spending Account and Dependent Care Assistance programs
- Low-cost basic and optional life insurance
- Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
- 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
- Tuition Benefits for employees and dependents at state colleges and universities
- Short-Term Disability and Extended Illness program participation options
- Professional Development and Continuing Education opportunities
- Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
- Access to the Commonwealth's Mass4You, employee assistance program
- Free employee parking on Bedford and Lowell campuses
- Eligibility towards Public Service Loan Forgiveness (PSLF)
Location: Lowell campus with occasional travel to Bedford as needed
Hours: 40 hours per week, schedule to be determined upon hire
Expected Start Date: December 2025
Application Deadline: November 13, 2025