Reports to VP & COO · Manages Security Supervisors, FLSDs, Bag Checkers
Full-time · On-site · Nights and Weekends Required
Since 1943, New York City Center has been a cornerstone of the city’s cultural life, bringing the best in music, dance, and theater to all New Yorkers. From the acclaimed Fall for Dance Festival to the Tony-honored Encores!, our iconic midtown Manhattan venue has welcomed legends and rising stars alike to its stage.
We’re seeking a seasoned Director of Security & Safety to lead and oversee the safety and security of our historic theater and the thousands of artists, patrons, staff, and partners who bring it to life. This is a hands-on leadership role that requires strategic thinking, operational excellence, and a deep commitment to service, safety, and accessibility.
What You’ll Do:
Ensure a secure, welcoming environment for all employees, artists, patrons, and visitors at City Center.
Lead and manage all security operations, including third-party vendors and frontline staff, with an emphasis on professionalism, hospitality, and efficiency.
Oversee life-safety systems, including access control, CCTV, fire command, and emergency response procedures.
Direct the planning and staffing of all security needs for daily operations and events, coordinating closely with internal teams and external partners.
Develop and implement standard operating procedures and emergency protocols, ensuring compliance and regular staff training.
Serve as a visible, proactive presence during performances and events—supervising security staff and responding to real-time needs.
Provide strategic counsel to the VP & COO on safety-related issues, budgeting, and long-term planning, including capital improvements.
Lead safety committees and manage the CPR/AED/First Aid certification program.
Foster a culture of preparedness, customer service, and accountability across all levels of security staff.
